Privacy statement
When you visit this website dolly-bakfiets.nl, we collect various data for different purposes. Below we explain which data we collect, for what purposes, how we obtain the data, what your rights are, and how you can exercise them. Dolly-bakfiets.nl respects your privacy and ensures that all your personal data is treated confidentially and securely.
We comply with the requirements set by privacy legislation in our processing. This means, among other things, that:
we clearly state for which purposes we process personal data. We do this through this privacy statement;
we limit our collection of personal data to only the data necessary for legitimate purposes;
we first ask for your explicit consent to process your personal data when your consent is required;
we take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
we respect your right to access, correct, or delete your personal data upon your request.
Dolly-bakfiets.nl is responsible for the data processing. In this privacy statement, we explain which personal data we collect and use and for what purpose.
Personal Data and Data Processing
To provide you with good and personalized service, we need some data from you. When you register with us, your name, (email) address, and phone number are stored. These data are used exclusively for the services you specifically requested, such as when you place an order with us or update your details.
Dolly-bakfiets.nl processes various types of data.
Identity Data
These are data you provide during the ordering or registration process:
Name, Address, and City (NAW) data
Email address
Phone number
Mobile phone number
We use the order data to process your order and deliver it as soon as possible. Your email address and phone number may be helpful if, for example, there is an issue with your order. The email address you provide is not used for marketing purposes. We will not share data linked to your name with third parties unless necessary for executing the agreement you have with us or if legally required. In case of suspected fraud or misuse of our webshop, we may share personal data with competent authorities.
Newsletter Data
If you wish to receive our newsletter, please tick the box. You can unsubscribe at any time via the link in the newsletter or by replying to us with a request to unsubscribe. Your other data will not be used for marketing purposes and will not be shared with third parties for commercial purposes.
Payment Data
When registering payment data, we only record your payment method (MasterCard, VISA, American Express, PayPal, iDEAL, Bancontact, Pay Later, etc.). Bank details are not stored by us, and all payment methods are secured.
Traffic Data
Traffic data include, for example, registering an IP address*, installing a cookie**, and recording your clicks and navigation on our website. With traffic data, we analyze visitors’ browsing behavior. We look at how navigation is used, which pages are visited, and which items are ordered to improve the visibility, functionality, and content of our site (and digital newsletters).
An IP address is an Internet Protocol address that refers to a unique destination on the Internet. In some cases, it can be traced directly to the visitor’s computer. This information is essential for sending pages via the Internet to the correct computer.
** A cookie is a collection of data, a small registration file, that a website transfers to a computer’s hard drive for storage. A cookie does not identify the visitor but the computer. Our website installs a cookie to analyze your browsing behavior so we can optimize the website.
Cookies are also used in our webshop, including those placed by third parties we have engaged. When you visit our webshop for the first time, a notification explains why we use cookies. Continued use of our webshop is considered consent to the use of cookies.
You are free to disable cookies via your browser, but please note that our website may no longer function optimally.
We have agreements with third parties placing cookies about their use, but we do not have full control over how these parties use the cookies once they access them. For more information about these parties and their cookie policies, we refer you to their privacy statements (note: these may change regularly).
Location Data
If needed for the service, we may collect location data (GPS) from you. Your consent is requested at that moment. These (location) data may be stored and processed by providers of navigation or map software, such as Google Maps, or may be used by Google or Apple themselves. We have no influence on this. We advise you to read the relevant privacy statements of the respective providers.
Disclosure to Third Parties
We may share your data with our partners. These partners are involved in the execution of the agreement and our general business operations.
Purposes and Data Processing
Below we specify the purposes for which Dolly-bakfiets.nl collects your data. Dolly-bakfiets.nl has specific purposes for processing your data.
We process identity and payment data for administrative purposes, such as:
processing your order
delivering your order to the address you specified
payment of your order
We process newsletter and traffic data for communication purposes, such as:
sending a digital newsletter with interesting offers and helpful tips
improving the user-friendliness of the site.
Retention Periods
The personal data described above are kept as long as necessary to handle your orders, including warranty and return periods. Afterward, we keep data for up to two years for statistical purposes. Then, the data are deleted unless a legal obligation requires longer retention (such as the seven-year tax retention period).
Secure Pages
Online payment options are secured. Pages are protected with SSL, so your data are encrypted during transmission, making it impossible for third parties to see your (credit card) details. You can check the security by right-clicking on the payment page and selecting ‘Properties.’ A window will show connection details, confirming the SSL connection. Your credit card details, such as number and expiration date, are never stored.
Rights of Visitors and Our Customers
For questions about our privacy policy or regarding access, changes, or deletion of your personal data, you can contact us anytime using the details below. You can also request an export of data we process with your consent or ask us to limit the processing of your personal data with a motivated request.
To prevent misuse, we may ask you to identify yourself adequately. For access to personal data linked to a cookie, please send a copy of the relevant cookie (which you can find in your browser settings). If data are incorrect, you can request corrections or deletion.
Confidentiality
Persons acting under the authority of the data controller, including the controller themselves and those with access to personal data, are obliged to keep the data confidential, except when legally required to disclose information.
Security
To prevent unauthorized access to your personal data, Dolly-bakfiets.nl has taken various security measures against unauthorized access, use, alteration, unlawful or accidental destruction, and accidental loss.
Data Protection Authority
We are happy to assist you if you have complaints about the processing of your personal data. Under privacy law, you also have the right to file a complaint with the Data Protection Authority regarding the processing of your personal data. You can contact the Data Protection Authority for this.
Finally
If, after reading this privacy policy, you still have questions about the protection of your privacy when visiting our website, please feel free to contact us in writing using the details below.
Dolly-bakfiets.nl may update this privacy statement as developments occur in technology, legislation, processing, or disclosures. Changes will be announced on this page.
Below are the contact details for Dolly-bakfiets.nl if you wish to reach us:
Dolly Bikes BV
Dolly-bakfiets.nl
Oregondreef 4
3565 BG UTRECHT
+31(0)30 711 3845
info@dolly-bakfiets.nl
This privacy statement was last updated on 05-10-2022.