Where can I test the Dolly?
Do you live in Belgium or Germany? Then you can visit one of our dealers.
FAQ Categorie: General Information
Where can I buy a Dolly?
You can order your Dolly through your local Dolly store. Simple, safe, and fully customisable to your taste. Pick your colour, add accessories, and you’re all set! And of course, you can always take a test ride first.
Are there Dolly accessories?
Absolutely – and plenty of them! From a rain cover to a Maxi-Cosi holder, and from seat cushions to a second bench. All designed in true Dolly style: sturdy, smart, and with a cheerful touch. You can find them on our accessories page.
How long will my battery last?
That depends on how you use it. On average, a Bosch PowerPack will last for many years – often around 5 to 7 years with normal use. You can choose between a 400 Wh or a larger 545 Wh battery. If you take good care of it (avoid fully draining it and charge it indoors), […]
How far can I ride on a full battery?
With the standard 400 Wh battery, a Dolly Joy can typically cover 50 to 110 km. With the 545 Wh battery, it can reach up to 160 km – depending on wind, load in the box, assistance level, and terrain. Headwind, three kids, and groceries? It will consume a bit faster, but it will always […]
Where can I insure my Dolly?
Always insure your cargo bike against theft or damage through your Dolly store.
Can I also lease a Dolly?
Absolutely! You can do this through your Dolly store or check with your employer for available options.
How about the warranty?
You get a 2-year warranty on your Dolly. And if you have an issue beyond that period, we’ll be happy to help you find a solution. Please contact your store.